Privacy Policy

This Privacy Policy explains how Vexus Technologies LLP collects, uses, protects, and retains information submitted through our website, support portal, consultation forms, software systems, and service communications.

Information We Collect

We may collect names, organization details, phone numbers, email addresses, project requirements, support messages, uploaded files, billing details, usage records, and technical information needed to provide our services.

How We Use Information

We use information to respond to enquiries, verify users, deliver projects, provide support, maintain client systems, improve services, issue invoices, manage renewals, and meet legal or operational requirements.

Client Data

Client business, school, staff, student, billing, ticket, and uploaded data is used only for agreed service, support, maintenance, migration, reporting, or troubleshooting work.

Cookies and Logs

Our website and applications may use cookies, session data, and logs to keep users signed in, improve security, understand usage, and diagnose technical issues.

Sharing

We do not sell personal information. We may share information only with authorized team members, service providers, legal authorities when required, or third-party platforms needed to deliver the requested service.

Security

We use practical administrative, technical, and access-control measures to protect information. No online system can be guaranteed completely secure, so clients should keep credentials private and notify us quickly about suspected misuse.

Retention and Correction

We retain information as long as needed for service, support, legal, accounting, and operational purposes. You may request correction of inaccurate information by contacting us.

Contact

Privacy questions or correction requests may be sent to vexusoffice@gmail.com or call +91 97752 11375. Our office address is Berhampore, Murshidabad, West Bengal, India.